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EPFO Claim Fixer Main EPF Withdrawal Guide

UAN not activated or mobile not linked

Common Portal Messages:"UAN IS NOT ACTIVATED""MOBILE NUMBER NOT LINKED WITH AADHAAR / UAN""OTP COULD NOT BE SENT TO AADHAAR LINKED MOBILE"

Quick Solution

To submit online claims or view passbooks, your UAN must be activated. You need your 12-digit UAN, Aadhaar number, Date of Birth, and the mobile number linked to your Aadhaar card to receive the activation OTP PIN.

Resolution TimeInstant online activation
Key Proofs2 Listed
EPFO Portal FeeFree
Last Verified11 October 2026

Resolution Checklist

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Steps

  1. Visit Member Unified Portal

    Open unifiedportal-mem.epfindia.gov.in and click 'Activate UAN' under Important Links.

  2. Enter UAN, Aadhaar, DOB & Mobile

    Fill details exactly as printed on your Aadhaar card and accept the Aadhaar consent checkbox.

  3. Authenticate with Aadhaar OTP

    Enter PIN received on your Aadhaar registered mobile to activate and receive your login password via SMS.

Fees

  • Activation FeeFree

Fees change. Confirm the current amount on the official portal.

Usual time Instant online activation

Independent guide, not a government website. Submit on official portal.

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Detailed instructions

UAN not activated or mobile not linked: step-by-step

Rule source: EPFO Member Unified Portal User Manual on UAN Online Activation. Checked on 11 October 2026.

Activating UAN & Linking Mobile Number

To check PF passbook balance, submit claims, or update KYC, your Universal Account Number (UAN) must be activated online.

Prerequisites for UAN Activation

  • 12-digit UAN (provided by employer or found on salary slip).
  • Aadhaar Card Number.
  • Mobile number registered with Aadhaar to receive OTP.

Activation Steps

  1. Visit the EPFO Member Portal.
  2. Click Activate UAN under Important Links.
  3. Enter UAN, Aadhaar Number, Name, Date of Birth, and Mobile Number.
  4. Click Get Authorization PIN.
  5. Enter OTP received on your mobile and set a new password.

Next Steps

After activating UAN, go to our EPF Withdrawal Guide to log in and manage your account.

Still Rejected? Official Escalation Route

If your online correction or employer approval is stuck after following these steps, you can file an official complaint on the EPFO I-Grievance Management System (EPFiGMS).

File Official EPFO Grievance (EPFiGMS)